Privacy Policy

Introduction

Welcome to Nekoto AI ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we collect, use, and share your information. This Privacy Policy explains our practices regarding your personal data when you use our Japanese learning app and related services.

By using Nekoto AI, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account using Google Sign-In, we collect:

• Your email address
• Your profile picture (if provided by Google)

Learning Data

To provide personalized learning experiences, we collect:

• Your learning progress and history
• Vocabulary words and expressions you've learned
• Conversation history with our AI tutor
• Your learning preferences and settings

Usage and Analytics Data

We use Google Analytics and Firebase Analytics to understand how our app is used:

• App usage patterns and feature interactions
• Device information (type, operating system, version)
• General location data (country/region level)
• Crash reports and error logs through Firebase Crashlytics

How We Use Your Information

We use the collected information for the following purposes:

• Personalized Learning: To customize your learning journey and recommend appropriate content based on your progress
• Account Management: To maintain your account and provide customer support
• App Improvement: To analyze usage patterns and improve our features and user experience
• Technical Support: To diagnose and fix technical issues, including crashes and bugs
• Communication: To send you important updates about the app (we do not send marketing emails without your consent)

AI Processing and Data Sharing

Our AI tutoring feature is powered by Google Gemini. Important points about AI processing:

• We do not share your personal conversation data with Google or any AI service providers
• Your learning history is used only to generate prompts that help personalize your learning experience
• All AI interactions are processed securely and do not include your personal identifying information

Data Storage and Security

Your data is stored securely using:

• Cloudflare Workers D1: For secure data storage and processing
• Firebase: For authentication, analytics, and crash reporting
• Encryption: All data is encrypted in transit and at rest

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

We use the following third-party services:

• Google Services: Google Sign-In, Google Analytics, Firebase (Analytics, Authentication, Crashlytics), and Google Gemini AI
• Cloudflare: For data storage and content delivery

These services have their own privacy policies, and we encourage you to read them to understand how they handle your data.

Data Retention and Deletion

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Currently, we do not automatically delete user data after a specific period, but we may implement such policies in the future.

If you wish to delete your account and all associated data, please contact us at support@nekoto.ai. We will process your request within a reasonable timeframe.

Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Data Portability: Request transfer of your data to another service
• Opt-out: Opt out of analytics data collection (though this may limit app functionality)

To exercise any of these rights, please contact us at support@nekoto.ai.

Children's Privacy

Our app does not have specific age restrictions and can be used by learners of all ages. However, we encourage parents and guardians to supervise children's use of our app. If you believe we have collected personal information from a child without appropriate consent, please contact us immediately.

International Data Transfers

Your data may be transferred to and processed in countries other than your own, including the United States and other countries where our service providers operate. We ensure that such transfers comply with applicable data protection laws and that your data receives adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top of this policy
• Sending you a notification through the app if the changes are material

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries within a reasonable timeframe and work to address any concerns you may have.